The Agreements screen lets you monitor each installment for events you are
What this screen is
The Agreements screen lets you monitor each installment for events you are allowed to manage. It shows the agreement, installment number, amount, due date, payment and status.
How to find an agreement
The displayed total counts each historical installment once, even when an old agreement was preserved under more than one registration. Search by agreement, installment, registration, participant or event. You can also filter by event, installment status and registration link. Totals and pages are updated according to the filters. When you search for a person, the search also checks the names of every member registered in that registration.
How to create an agreement
An Administrator or Organizer creates the agreement. Participants do not request this option from the cart: they wait for the organizer, track the agreement in their account and pay the installments under My Registrations.
- Under Payments, open Agreements and choose the + button (Create agreement).
- Find a cart or pending registration. The selector shows full details (number, participant, event, category/service, status and amount) and, once chosen, displays a summary with shortcuts to the registration, the event and the participant.
- Enter the installment count and first due date.
- Confirm with Create agreement. The installments are created and the registration remains pending until payment is completed.
Paid or cancelled registrations and registrations with an active agreement do not appear in the selector. Interest and penalties use the organizer settings.
How to update or settle installments
Participants can pay each installment under My Registrations, while an Administrator or Organizer can also update its status manually. This is useful for recording payments received outside the automatic flow.
- Open the agreement under Agreements and choose Edit.
- In Agreement installments, review the due date and attached receipt, if available.
- Select Open, Payment reported, Paid or Cancelled in the installment status field.
- Choose Save.
Marking an installment as Paid records payment on the current date. Paying the last installment completes the agreement and marks the registration as paid. Reversing a payment removes its date, reopens the agreement and returns a paid registration to pending. Mercado Pago payments are still confirmed automatically after approval.
How participants track and pay
Participants have no separate agreements screen: everything lives under My Registrations. Registrations with an active agreement show a View agreement shortcut leading to the registration detail, agreement section. There they report the payment (receipt) or pay the installment via Mercado Pago (Pix, ticket or card).
How to edit an agreement
- In the table or cards, choose Edit on the desired agreement. The registration column shows number, participant, event and category/service with shortcuts to each record.
- Review the linked registration details (number, participant, event, category/service, amount and status). It is shown read-only and cannot be changed.
- Update its description, agreement status or installment statuses.
- Select Save.
The registration, amounts and due dates cannot be changed on this screen. Installment statuses can be updated to record a manual payment without recalculating the agreement. A settled agreement keeps that status, which is set automatically after all installments are paid.
While an agreement is active or settled and has no unpaid installment overdue before the entry date, the participant's QR code remains valid at the entrance. An installment due on the entry date does not block access yet.
How to attach a payment receipt (Administrator/Organizer)
On the agreement edit screen, the installments table shows a Receipt column. For installments that are still Open, you can attach a payment receipt (JPG, PNG, WebP or PDF, up to 10 MB). After sending, the installment automatically changes to Payment reported and awaits confirmation. The View receipt button becomes available. Installments already in Payment reported, Paid or Cancelled do not allow a new upload.
Statuses
- Active: still has installments being monitored.
- Settled: all agreement obligations were completed.
- Cancelled: the agreement is no longer active.
Imported agreements without registration
Some historical records were preserved even though they had no associated registration. They are marked Imported without registration. The system does not invent a participant or registration, preventing incorrect links.
One old agreement was shared by two registrations. To preserve that history, there are 969 installment records, but four of them represent the same installments under both links. The screen avoids showing them twice and displays 965 historical installments. Both registrations remain visible on the installment and can be found through search. This changes only what is displayed: no payment, amount, due date, status or link is deleted or changed.
Permissions
Administrators can review all installments. Organizers see only installments from events they manage and historical records assigned directly to them. Unassigned records and agreements owned by other organizers do not appear in search or lists and cannot be opened or changed. Participants continue to use their account area.